Monthly Retainer Packages

Flexible retainer structures designed to grow with your business. Choose the package that fits where you are — and where you're going.

Tier 1 — Foundation Framework

Stabilise Your Backend

12–16 hrs/month

Ideal for: Small businesses needing consistent admin & finance structure.

  • Calendar & inbox management
  • Client communication & follow-ups
  • Invoice creation & tracking
  • Bank reconciliation (Xero / QuickBooks)
Most Popular Tier 2 ★ — Systems Architecture

Optimise & Connect

20–24 hrs/month

Ideal for: Growing businesses needing stronger structure, integrations & oversight.

  • All Tier 1 features
  • System integrations (Booking → Finance)
  • Financial tracking & summaries
  • CRM updates & organisation
  • Workflow improvements & documentation
Tier 3 — Revenue Infrastructure

Design, Oversee & Scale

28–35 hrs/month

Ideal for: Business owners wanting fully organised, revenue-aligned backend operations.

  • All Tier 2 features
  • Process automation support
  • Cross-system workflows
  • Full operational backend oversight
  • Priority task handling
  • Revenue pipeline awareness
  • KPI dashboard review (monthly)
Premium Tier

Fractional Operations Partner

40h/month · Max 2 clients

All Tier 3 features + Quarterly strategic planning + Financial process oversight + Revenue structure advisory + Backend systems leadership

Tier 1 — Digital Foundations

Stabilise Your Digital Presence

16–20 hrs/month

Ideal for: Businesses needing a solid, structured digital setup.

  • Google Business Profile optimisation
  • Social media profile setup & optimisation
  • Meta Business & Facebook Page setup
  • Booking system setup
  • Content planning & schedule*
  • CRM setup
  • Email systems
  • Advanced integrations
Most Popular Tier 2 ★ — Connected Digital Systems

Optimise & Connect Your Tools

20–24 hrs/month

Ideal for: Businesses connecting CRMs, booking tools, and email workflows.

  • All Tier 1 features
  • CRM setup & organisation
  • Email systems (Mailchimp / ActiveCampaign)
  • Booking + CRM integrations
  • Workflow documentation
  • Advanced automations
  • Dashboards
Tier 3 — Optimised Digital Operations

Design, Automate & Scale

32+ hrs/month

Ideal for: Businesses wanting seamless, fully automated digital operations.

  • All Tier 2 features
  • Advanced system integrations
  • Automation setup & optimisation
  • Dashboards & reporting
  • Strategic digital operations guidance

*Clients are responsible for providing all images, videos, and audio assets.