Monthly Retainer Packages

Flexible retainer structures designed to grow with your business. Choose the package that fits where you are — and where you're going.

Tier 1 — Foundation Framework

Stabilise Your Backend

12–16 hrs/month

Ideal for: Small businesses needing consistent admin & finance structure.

  • ✔ Calendar & inbox management
  • ✔ Client communication & follow-ups
  • ✔ Invoice creation & tracking
  • ✔ Bank reconciliation (Xero / QuickBooks)
Most Popular Tier 2 ★ — Systems Architecture

Optimise & Connect

20–24 hrs/month

Ideal for: Growing businesses needing stronger structure, integrations & oversight.

  • ✔ All Tier 1 features
  • ✔ System integrations (Booking → Finance)
  • ✔ Financial tracking & summaries
  • ✔ CRM updates & organisation
  • ✔ Workflow improvements & documentation
Tier 3 — Revenue Infrastructure

Design, Oversee & Scale

28–35 hrs/month

Ideal for: Business owners wanting fully organised, revenue-aligned backend operations.

  • ✔ All Tier 2 features
  • ✔ Process automation support
  • ✔ Cross-system workflows
  • ✔ Full operational backend oversight
  • ✔ Priority task handling
  • ✔ Revenue pipeline awareness
  • ✔ KPI dashboard review (monthly)
Premium Tier

Fractional Operations Partner

40h/month · Max 2 clients

All Tier 3 features + Quarterly strategic planning + Financial process oversight + Revenue structure advisory + Backend systems leadership

Tier 1 — Digital Foundations

Stabilise Your Digital Presence

16–20 hrs/month

Ideal for: Businesses needing a solid, structured digital setup.

  • ✔ Google Business Profile optimisation
  • ✔ Social media profile setup & optimisation
  • ✔ Meta Business & Facebook Page setup
  • ✔ Booking system setup
  • ✔ Content planning & schedule*
  • — CRM setup
  • — Email systems
  • — Advanced integrations
Most Popular Tier 2 ★ — Connected Digital Systems

Optimise & Connect Your Tools

20–24 hrs/month

Ideal for: Businesses connecting CRMs, booking tools, and email workflows.

  • ✔ All Tier 1 features
  • ✔ CRM setup & organisation
  • ✔ Email systems (Mailchimp / ActiveCampaign)
  • ✔ Booking + CRM integrations
  • ✔ Workflow documentation
  • — Advanced automations
  • — Dashboards
Tier 3 — Optimised Digital Operations

Design, Automate & Scale

32+ hrs/month

Ideal for: Businesses wanting seamless, fully automated digital operations.

  • ✔ All Tier 2 features
  • ✔ Advanced system integrations
  • ✔ Automation setup & optimisation
  • ✔ Dashboards & reporting
  • ✔ Strategic digital operations guidance

*Clients are responsible for providing all images, videos, and audio assets.